Case Study: Coffee Machine Maintenance on Sophia Bianchi B2C machine
Location : A Fitness Centre in Derbyshire
Fault Reported : following issues with his machine this gentleman called our team and requested a coffee machine repair. the machine itself looked and seemed in good working order but the customer said the coffee was intermittently not dispensing
After inspecting the component of the machine i could not see or find any particular mechanical or electrical issue with the machine, it would seem that it had not been serviced in a while and the issue was caused by the coffee brewing unit being dirty and clogged, after removing the B2C init from the machine and taking the brewer unit off, it was fully cleaned and tested, replaced back on the machine.
Outcome : customer has fully working machine and very happy with his coffee machine servicing he received 🙂