Case Study: Melitta Alpha Coffee Machine Servicing
Location: City Centre Bar Manchester
Fault Reported : coffee machine repair requested by customer saying machine has issue “every now and again ” saying on front of machine needs beans, when bean hopper full. upon first inspection machine seems to be working fine with no issues, more visual inspection inside needed to see if any issues.
on further inspection to grinder and bean chamber, the bean chute guard was half closed, indicating the access for the beans into the grinder was obstructed and intermittently not allowing beans to fall, and easy fix and opened the chute fully, machine tested and working fully, customer very happy.